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Please note that I enforce a strict 24 hr cancelation policy. Canceling by e-mail, text, or social media is NOT accepted. Please CALL to ensure the message is delivered or deposit will be lost. My policy can be found below and will be sent via e-mail with your appointment confirmation.
Deposits are NOT refundable. Deposits are made to ensure appointments are met. If an appointment is cancelled or rescheduled within 24hrs. of scheduled appointment time deposits are forfeited. Same policy applies for no call no shows. Clients that are currently exempt from making deposits and do not follow these guidlines will start paying deposits starting their next visit. 1on1 / skype classes are required to reschedule a minimum of 3 days prior to their appointment date.
Late policy is as follows: If a client is late after 15 mins. appointment will need to be rescheduled unless discussed otherwise (deposit will not go towards next appointment). In the case that a late appointment agrees to still be seen for the remainder of their time slot, the service cost will be the minimum cost of the service that was booked regardless if the service was less or be charged $15 late fee. Late appointments that services are 45 minutes or less will not be seen due to an already short time frame.